Product wording updated September 9, 2026. Existing service terms retained.
Nexum Systems provides a cloud-first AI agent platform and Nexum Mobile and companion web applications. Our privacy approach is built around tenant isolation, scoped access, transparent connected services, explicit approval for consequential actions, and customer control over retention, export, and deletion.
Information we may collect
When you contact us, request a demo, begin a trial, create an account, or use Nexum, we may collect contact and account information, organization and membership information, billing status, device and session information, product preferences, support communications, and the workflow details you choose to provide.
Cloud workspace data
Nexum may process prompts, conversations, agent tasks, drafts, results, artifacts, schedules, memories, approval records, audit events, and connected-account content needed to perform an authorized workflow. This data is scoped to the customer's authenticated tenant workspace. Customer agreements or pack-specific terms may define additional storage, access, retention, and regulated-data requirements.
Connected services and optional Companion
You choose which supported accounts and services to connect. Access tokens and credentials are handled as protected secrets and should be scoped to the workflow need. The optional Nexum Companion may access approved device-local capabilities such as local files, apps, or browser sessions; its availability and data behavior depend on the enabled capability and customer configuration.
How we use information
- Provide, coordinate, and preserve authorized agent workflows and results.
- Provision plans, tenant memberships, devices, connectors, and billing status.
- Respond to demo, support, security, and beta requests.
- Maintain security, prevent abuse, troubleshoot failures, and improve service reliability.
- Communicate about service and product updates when appropriate.
Service providers and data sharing
We do not sell personal information. We may share information with infrastructure, model, storage, authentication, billing, communications, analytics, security, and support providers only as needed to operate the service or satisfy legal obligations. Connected services receive data only when required for a workflow the user or organization has authorized.
Retention, export, and deletion
Retention depends on the data type, plan, customer agreement, security need, and legal obligation. Where supported, authorized customers can request export or deletion of account and workspace data. Some security, billing, backup, or legal records may be retained for a limited period after deletion requests.
Mobile notifications
Push notifications are designed to use generic attention signals and opaque event identifiers. Sensitive results should remain inside the authenticated Nexum Mobile App.
Regulated workflows
Do not submit protected health information or other regulated data unless Nexum has expressly enabled the applicable workflow under appropriate written terms and technical controls. Pilot or demo availability does not itself mean a regulated workflow is approved for production use.
Contact
Questions about privacy can be sent to aank2007@gmail.com.
Contacting us from this website
The early-access form opens a draft in your email application. It does not submit the entered information to Nexum until you choose to send the email. This website does not include advertising analytics or marketing trackers. Hosting providers may retain operational request logs.
Account requests
You can request account deletion, a data export, or help revoking a session by contacting aank2007@gmail.com. We may need to verify your identity and authority over the workspace before acting.